FAQ
Can fabric items be washed?
For fabric and sewn items, please spot clean only.
How do I care for my earrings?
To keep your earrings in great condition, here are some handy tips:
- Ensure you store in a clean, dry location out of direct sunlight and extreme heat.
- Handle your earrings with care, they are delicate in nature and if dropped they could break or become damaged.
- Keep your earrings away from cosmetics, perfumes, hairspray, water and moisturizers as they can cause damage.
- Use a soft cloth to keep your earrings clean.
- Be gentle when removing the backing from the earring post. Pulling, twisting and other rough movement can cause the glue to weaken and may mean your earring post may come loose over time.
- We recommend that you do not sleep, shower or exercise with your earrings in.
Where are you located?
We are located in Ypsilanti, Michigan.
Are your items handmade?
Yes, everything is handmade by me in my home studio.
Do you offer returns or exchanges?
We do not accept returns, refunds, or exchanges on any items. However, if you have concerns with your order, please reach out and we will be happy to help! Please review all item descriptions before purchasing.
How can I contact you?
Please click on the "Contact us" tab above and fill in the form, or feel free to email me at backcountrysunrise@gmail.com.